Here is why people are upset about the Lion Knight's Castle cancellation...

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Here is why people are upset about the Lion Knight's Castle cancellati…

Here is why people are upset about the Lion Knight

This is the third email I received after placing my order within 10 seconds of midnight (600-900 mbs internet upload/download speed; cart was ready at Midnight; used Apple Pay for immediately one-click payment). It's clearly worded that the order was going to be shipped eventually. "Delay" implies it's eventually going to arrive. So, getting the "cancellation" email hours later is a bit of a slap in the face, especially for those of us who could have gone to a local Lego store to pick it up when they opened this morning.

I'm new to Lego so my impression is that they fumble from time to time, perhaps regularly. Is this a common occurrence?

EDIT: I think people aren't fully aware of the chain of events some of us experiences. 1) We ordered at midnight (in my case seconds after midnight) and that order was accepted. 2) Two emails arrived in rapid succession confirming the order. 3) A third email arrived in the wee hours of the morning U.S. time - this is the screenshot I provide here in the post. It's clearly described as a delay. 4) I contemplated canceling my order online and going to the local Lego store just to guarantee I got the set, but I trusted that this was only a delay. 5) Then by afternoon I got an email saying it was canceled, and it was canceled on my order page in my Lego account online. Hence, the frustration.

submitted by /u/420Christ to r/lego
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