Context: I wanted to preorder for two Nendoriods, I got a email saying that my order was completed, but I wasn't charged for it. This is my first time buying items for the company

As the context stated I wasn't charged for my order, I don't know if it's strictly credit cards as I did pay with google pay, but I wasn't charged. So maybe it's a problem on my end but I'm unsure Please help urgently as I don't want to automatically lose my order